No matter what kind of weather comes to the Puget Sound region this winter, Metro is ready to reroute buses around closed roads, chain up or switch to snow routes as needed. Metro also has online tools for riders to stay informed.
“We have our plans in place, and now we need riders to prepare,” said Metro General Manager Kevin Desmond.
By signing up for Metro Transit Alerts, riders can receive an email or text message warning about known significant disruptions to Metro bus service. Riders also can preview specific snow routes, and review tips for winter travel online.
Metro customers know when bad weather strikes it can delay or reroute any number of Metro’s 240 bus routes. When snowy, icy conditions affect travel, Metro buses will go to snow routing as necessary, depending on road conditions in a broad geographic area. All bus routes are assigned to one or more of seven geographic areas within King County. The service status of each area is color coded and displayed on an online snow map. The pre-planned snow routing for individual bus routes is displayed in the print and online timetables.
“Our customers need to prepare for buses traveling at slower speeds when they shift to snow routes and expect traffic delays along the way,” said Desmond.
Winter-travel tips for Metro customers
• Sign up to receive transit alerts for the routes you use.
• Check the print and online timetables for snow route maps.
• Pick up the new Metro Snow & Ice Guide on buses and at Metro literature stands for general tips.
• If the weather is bad, check the color-coded status map on Metro Online before you travel.
• Be patient. Buses are not always on schedule in snowy or icy conditions.
• And, increased ridership during bad weather can result in crowded buses and a longer-than-usual wait on the phone for Customer Information at (206) 553-3000.
• Your favorite smartphone apps and online trackers may not be reliable when buses are rerouted or significantly delayed.
• Dress warmly for the walk to the bus stop, expect delays, and wear appropriate footwear for the weather.
• Head for bus stops on main arterials or at major transfer points such as park-and-ride lots, transit centers or shopping centers.
• Riders should wait at bus stops at the very top or very bottom of hills, because buses are often unable to stop for passengers on inclines.