The Edwards Agency


Guest Column

Illiteracy: The hidden costs

illiteracy by Alice Ferrier, Executive Director, Eastside Literacy Council
Illiteracy is a challenge for business. It affects employees, customers, and profits.
   When employees can't read safety warnings, accidents happen. When customers can't read the ads, sales don't happen. One literacy student told us he couldn't read notes his boss left for him.
   The good news is that some employers are helping, and making a real difference:   Businesses can help by encouraging their employees to volunteer, by matching employee contributions, by providing literacy information and support to employees, and, of course, by making financial contributions to Eastside Literacy Council!