Northwest NEWS

September 27, 1999

Local News

Woodinville post office offers apology

by Marshall Haley, staff reporter

   WOODINVILLE--Postmaster Tom Cordova thanks Woodinville citizens for their patience this week, while postal clerks get used to their new computerized accounting system.

   The new system was installed by IBM employees last Tuesday night, Sept. 21, and post office employees began using it Wed., Sept. 22. To show appreciation, customers were served coffee and cookies while spending more time in line than usual.

   "This PAWS-1 automation system is a step into the future," said Cordova. "Initially, it will make us slower, but once our clerks are in the swing of things, our final product (service) will be better because we won't need to spend as much time transferring accounting records at the end of the day as we did before."

   Previously, each clerk had to download their transactions onto an individual disk, said Cordova. Then the supervisor had to transfer records from each of those disks onto a control disk, which in turn was loaded onto a transmit disk to send the records to the district office. With the new system, each clerk's transaction entries are recorded directly onto the local post office's transmission disk, which sends the daily records to the district office.

   Cordova spent last Wednesday through Saturday in Tacoma training on the new system. All Woodinville Post Office clerks went through the training before the system was installed.