Northwest NEWS

June 24, 2002

Local News

Unique volunteer program expands to Community Center

WOODINVILLE Since October 2001, volunteers at City Hall's Information Desk have greeted over 1,200 visitors to the building, routed hundreds of phone calls to staff members, and provided support to six city departments with administrative tasks ranging from computer work to research. The Volunteer Concierge program has brought a greater level of customer service to City Hall and is now expanding to the Woodinville Community Center. The Community Center recently relocated from the Old Woodinville School to the former C.O. Sorenson School, 17401 - 133rd Avenue NE.
   "We are looking for individuals to assist walk-in and phone customers," explains John Markuson, volunteer coordinator. "We've received compliments on having a live person who greets visitors at City Hall and now we are expanding the service to the Community Center." Recruitment for volunteers to support both city facilities remains open.
   At City Hall, volunteer concierges typically work two to three hour shifts, one to two days a week and are available during core business hours, 9 a.m. to 3 p.m., Monday through Friday. The Community Center is seeking volunteers to serve in similar capacity. Concierges direct walk-in customers to the appropriate staff member, respond to general phone inquiries about city programs, services and events, and provide light clerical and computer assistance.
   If you are interested in serving Woodinville, contact John Markuson at (425) 489-2700, Ext. 2230.